Place Vertu - Shopping Centre - Guest Services Representative

RESPONSIBILITIES

  • Answer and forward incoming calls
  • Respond to the customers' requests and manage the whole customer experience
  • Sale of gift cards
  • Establish and maintain solid relations with the retailers
  • Assist the other departments (Marketing, Operations, Maintenance and Security)
  • Other duties as assigned
 
REQUIRED QUALIFICATIONS
  • High school diploma
  • Team Oriented
  • Positive attitude and motivation to supply an excellent customer service
  • Excellent verbal and written communication
  • Proven problem-solving skills
  • Well organized and detailed-oriented
  • Good interpersonal skills
  • Bilingual (French and English)
  • Flexibility and availability to work evenings, week-ends and holidays
  • Computer skills
 
PLEASE NOTE THAT ONLY CANDIDATES CONSIDERED FOR AN INTERVIEW WILL BE CONTACTED.